💁♂️ Contact Us
👋 Hi, We're here to help!
If you have any questions, concerns, or feedback, please don't hesitate to get in touch with us. You can reach us via email, phone, or the registered business address, and our team will strive to assist you promptly.
Email: support@globasync.com
Phone: +91 8830371053
Business Address: 2nd Floor, Jitendra Image Building, Nal Stop, Erandwane, PUNE 411004, Maharashtra, India
Our customer service is available 24 hours a day, 7 days a week (including weekdays and weekends).
Whether you need assistance with product information, order status, or any other inquiries, we're committed to providing you with excellent service. 🕒 🌟
Additionally, you can also connect with us on our social media platform Instagram @globasync to stay updated on the latest news, promotions, and product launches. 📸 ✨
There is a high possibility that the answer to your query can be found in the information already provided on the website. That's why we've included the Frequently Asked Questions below. However, if you prefer to reach us through a contact form, you can simply fill out the details in the form provided below and submit it. Our team will get back to you as soon as possible.
Your satisfaction is our priority, and we look forward to hearing from you! 🤝
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What is your business model?
We collaborate with a network of reliable suppliers, and our inventory is updated in real time to ensure that the products listed on our website are in stock and available for immediate order. Our integrated systems ensure that only items with confirmed availability are listed for purchase, providing a seamless and transparent shopping experience.
How does your business work on your website?
We work with trusted suppliers, and our inventory is updated in real time to reflect the current stock levels. Only products that are in stock and ready for fulfillment are available for ordering. This ensures that customers can only purchase items that are available, providing a smooth and transparent shopping experience.
How long does shipping take?
Shipping times vary depending on the supplier and your location. Your order will be delivered within 12-22 days (including weekdays and weekends) from the date of purchase. Read more about our Shipping Policy.
Are there any shipping fees?
All orders are subject to a flat shipping fee of $2.49 USD. However, you can explore our website to find discount codes that may waive this fee.
What payment methods do you accept?
We accept various payment methods, including PayPal and Credit/Debit Cards through the PayPal Payment Gateway. You can select your preferred payment option during checkout. View our Payment Guide.
Can I track my order?
Yes, once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status and location of your package on our Order Tracking Page. Please note that there may be limitations in the tracking details available for some orders.
What if I receive a defective or incorrect item?
If you receive a defective or incorrect item, we sincerely apologize. We offer refunds under specific conditions. To be eligible, you must provide an unboxing video showing the condition of the package and the item. Refunds must be requested within 7 days of receiving your order. Read more about our Return and Refund Policy.
Do you offer returns or exchanges?
All sales on our website are final. We do not offer returns or exchanges, except in cases where the received item is defective or incorrect. If you believe there is an issue with your order, please contact our customer support team, and we will do our best to address your concerns. View our Return and Refund Policy.
Are the products on your website authentic?
We strive to partner with reputable suppliers to ensure the authenticity of all products sold on our website. If you have any concerns about the authenticity of a product, please contact us, and we will investigate the matter promptly.
How can I contact customer support?
You can contact our customer support team by emailing support@globasync.com or using the contact form on our website. You can also reach us by phone at +91 8830371053 during our business hours. We aim to respond to all inquiries within 24 hours. Our customer service is available 24 hours a day, 7 days a week (including weekdays and weekends). View our detailed Contact Information.